👋 Welcome
Thank you for choosing our accommodation.
To ensure a pleasant stay for everyone, please read the house rules.
By confirming your reservation, you agree to follow them.
🪪 1. Check‑in & Identification
- Upon arrival, please provide your passport or ID for mandatory registration.
- Documents are returned within 24 hours.
🤝 2. Assistance During Your Stay
- We are available for any help or information.
- If you experience an issue, please contact us first.
- If the issue cannot be resolved, you may contact the agency.
🧹 3. Cleanliness
- Guests are responsible for keeping the accommodation clean during their stay.
- We do not enter to clean or remove garbage.
- Bed linen is changed every 7 days.
- Towels, toilet paper, detergents, and beach equipment are not provided, unless agreed otherwise.
🔐 4. Personal Belongings
- Guests are responsible for their valuables.
- Please lock doors and close windows when leaving.
- We are not liable for loss or theft.
🚪 5. Access to the Accommodation
- We do not enter without permission, except in emergencies (fire, water leak, damage).
- In such cases, you will be informed as soon as possible.
- If we suspect rule violations, guests must allow entry for inspection.
🐾 6. Pets
- Pets are allowed only with prior approval.
- Unannounced pets may result in cancellation of the reservation.
- Guests must clean after their pets and cover any damage.
- If agreed that pets stay outside, they may not enter the accommodation.
🚫 7. Prohibited Items
- Weapons, flammable or explosive materials, and items with strong odors are not allowed.
- Additional cooking or electrical appliances require approval.
🛋️ 8. Furniture & Equipment
- Please handle all furniture and equipment with care.
- Do not move furniture or take it outside or to the beach.
- Use of barbecue, garage, or other extra equipment is possible only with prior agreement.
⚡ 9. Safety & Energy Use
When leaving the accommodation, please:
- turn off lights and electrical appliances
- close parasols
- turn off gas and water
- close doors and windows
- do not leave the air‑conditioning running unnecessarily
Other rules:
- Do not cool food or drinks under running water.
- Dispose of waste only in designated bins.
🚷 10. Visitors
- Only registered guests may stay in or around the accommodation.
- Unregistered visitors are not allowed.
- Violation may result in cancellation of the reservation.
💳 11. Damage & Deposit
- Guests are responsible for any damage caused intentionally or accidentally.
- A security deposit may be required upon arrival.
- The deposit is refunded in full if the accommodation is left undamaged and tidy.
🕒 12. Arrival & Departure
- If arriving after 20:00, please inform us.
- Check‑out: 10:00
- Check‑in: 14:00 (Villa Bašković) and 16:00 (Cottage Bašković)
- Early arrival may be possible upon request.
- Please leave the accommodation tidy and in the same condition as upon arrival.
🤫 13. Quiet Hours
Please respect quiet hours:
- 14:00 – 17:00
- 22:00 – 08:00
⚖️ 14. Rule Violations
- We may terminate the stay of guests who do not follow the house rules.
- In such cases, the full reservation amount will be charged.
📄 15. Complaints & Legal Notes
- By using the accommodation, guests confirm they understand and accept these rules.
- Issues that cannot be resolved directly may require intervention by the police or the court of Makarska.
- Complaints are considered only if reported during the stay.